How to operate a Daycare of Agents
EnrollIf you can delegate, trust but verify, and review a report's work, you already hold the core skills for running a team of AI agents. Leverage stopped coming from writing more code or hiring more people. The old model that equates capability with lines of code is obsolete, and upgrading your tools while keeping the old instinct only gets you to the wrong place faster. You do not have to be the most technical person in the room to run agents, because the instincts that make you a good manager transfer directly. This course gives you a repeatable structure for running several agents at once without babysitting them.
How does this prepare you for a job?
Leads are increasingly asked to show they can get output through AI and not only through people. Skill demonstrates itself, and a rehearsed interview script does not.
- Operated a lead and worker agent team covering research, drafting, code review and QA, which delivered a multi-step workflow end to end with human-in-the-loop approval gates.
- Defined the delegation and escalation policy for agent workflows, covering task ownership, verification thresholds and stop conditions.
- Implemented guardrails, meaning scoped permissions, tool allowlists and audit logging, which reduced agent error rates before delivery.
- Built context-engineering practices covering memory as against context, compaction and retrieval, which kept long-running agents on task.
- Onboarded entry-level engineers to supervise and review agent output.
- Instrumented agent runs to detect drift in the output and to triage failures.
AI tools learnt
These tools transfer to the job. Automation builders such as n8n and Zapier do not.
Hands-on skills
- Decompose a project into tasks an agent can own, each with explicit inputs, outputs and conditions for being done
- Write the trust-versus-verify rule for each task, covering what an agent ships unreviewed, what a human signs off, and what halts the run
- Stand up a lead and worker agent team, and route work between the sub-agents
- Engineer context deliberately, deciding what lives in memory, what gets retrieved, and what gets compacted away
- Set tool allowlists, scoped permissions and audit logging, so that an unsupervised agent cannot take an irreversible action
- Detect drift in output using spot-checks and evals, and diagnose whether the fault lies in the prompt, the context or the orchestration
- Coach a junior teammate to review agent output, covering what to spot-check, what to reject and what to escalate
Modules
Level: Basic
The management-to-agents transfer
- Which people-management instincts map onto agent operations: delegation, trust but verify, and escalation
- Where the analogy breaks, because an agent does not learn from a 1:1, it learns from context
- Write the job description for your first agent, covering its role, tools and boundaries
Your first delegated agent
- Stand up a single agent with a scoped toolset in Claude Code
- Define its trust-versus-verify rule and add a human-in-the-loop gate
- Run one real multi-step task end to end, and review the output
Reviewing the work
- Spot-check the way a manager does, sampling the output rather than reading every line
- Catch slop before it ships, and write down the criteria for rejecting it
- Keep a run log you can audit later
Level: Advanced
Orchestrating a team at scale
- Lead and worker patterns, parallel fan-out, and strategies for merging the results
- Context engineering across long-running agents, covering memory as against context, and compaction
- Cost and latency budgets per run, which is the constraint every big-company platform team enforces
Guardrails that pass an enterprise review
- Scoped permissions, tool allowlists and audit trails
- The failure modes of prompt injection and data exfiltration
- The approval gate, meaning what an agent may never do without a human
FAANG-scale problems agent teams get pointed at
- Code review at Google-scale volume, triaging thousands of diffs without drowning the reviewers
- On-call and incident triage, with agents that summarize, correlate signals and escalate
- Fleet-wide migrations, where the agent must not silently break the build
Leading humans who lead agents
- Onboard entry-level engineers to supervise agents
- Set team norms and review SLAs
- Make the case in a promotion packet, based on leverage delivered rather than headcount managed
Students can take the full course (both levels) or either level on its own.
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